Cookie and Personal Information Policy

Effective Date: 14/02/2025

At Clathers, we value your privacy and are committed to providing you with a transparent and secure user experience. This combined Cookie and Personal Information Policy explains how we use cookies and similar technologies when you visit our website (www.clathers.com), as well as how we collect and use your personal information, and the choices you have regarding these practices.

1.WHAT ARE COOKIES
Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They allow the website to remember your preferences, actions, and settings over a period of time, so you don’t have to re-enter them each time you return.

Cookies can be first-party (set by the website you’re visiting) or third-party (set by external services, such as analytics providers or advertisers).

2.HOW WE USE COOKIES
We use cookies on Clathers to enhance your browsing experience and provide you with a more personalized service. The cookies we use fall into several categories:

  • Essential Cookies: Necessary for the basic functioning of the website, such as enabling you to log in or make purchases. Without these cookies, the website may not work properly.
  • Performance Cookies: Help us understand how visitors interact with our website. They collect data about pages viewed, time spent on the site, and errors encountered. This helps us improve the performance and functionality of our website.
  • Functionality Cookies: Allow us to remember your preferences and choices (such as language settings) to provide a more customized experience when you return to the site.
  • Targeting/Advertising Cookies: Used to deliver relevant ads to you and track your interaction with them. They may also be used to limit the number of times you see an ad or measure the effectiveness of advertising campaigns.

3.THIRD-PARTY COOKIES
We also allow third-party service providers (such as Google Analytics, Facebook, and advertising networks) to place cookies on your device. These providers use cookies to collect anonymous data about your activity on our website and elsewhere to serve you relevant advertisements or provide insights into how our site is used. For more information on third-party cookies, please review the privacy policies of the respective service providers.

4.HOW WE USE YOUR PERSONAL INFORMATION
We collect personal information, such as order details, to provide you with our services. We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process and fulfill any orders placed through the Site, including processing payment, arranging for shipping, and providing invoices or order confirmations.
  • Communication: To communicate with you regarding your orders, inquiries, or customer service requests.
  • Fraud Prevention: To screen for potential fraud or risks related to transactions.
  • Marketing: To provide you with information or advertising about our products or services in line with your preferences, and to keep you updated on special offers and promotions that may interest you

5.MANAGING COOKIES
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, or notify you when a cookie is being set. However, please note that disabling certain cookies may affect the functionality of our website and the services we provide.

To adjust your cookie settings, you can visit the “Help” section of your browser. Alternatively, you can use the following links for guidance on how to manage cookies for popular browsers:

6.CONSENT
By using our website, you consent to the use of cookies as outlined in this Cookie and Personal Information Policy. If you do not agree to the use of cookies or our practices related to personal information, you may disable cookies in your browser settings or refrain from using the website.

7.CHANGES TO THIS POLICY
We may update this Cookie and Personal Information Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date.

8.CONTACT US
If you have any questions about our Cookie and Personal Information Policy or how we use cookies and personal information, please contact us at:

Clathers
Email: info@clathers.com
Address: Clathers, 7 The Parade, Minehead, TA24 5NL, United Kingdom